Refund Policy

Refund & Cancellation Policy

Last Updated: September 13th, 2026

Bradford Book Publisher provides customized publishing and related services to authors, businesses, and other customers. Because many of our services are tailored to individual projects, refund and cancellation eligibility may depend on the service purchased, the stage of the project, work completed, and applicable federal and state laws.

1. Cancellations

If you request cancellation before work begins, you may be eligible for a refund, subject to the terms of your order and any costs already incurred.

Once work has started, any refund will generally be determined based on the work completed, expenses incurred, and the applicable agreement.

2. Customized Services

Our services may include writing, ghostwriting, editing, proofreading, formatting, cover design, interior design, audiobook production, publishing assistance, marketing, and other customized services.

Because these services may involve work created specifically for you, refunds may be limited once work has started, to the extent permitted by applicable law.

3. Third-Party Costs

Costs paid to third parties, including printing, distribution, advertising, licensing, publishing platforms, stock assets, or other external services, may be non-refundable when those costs have already been incurred and cannot reasonably be recovered.

4. Service Issues

If you believe a service does not meet the agreed requirements, please contact us promptly. Where appropriate, we may provide reasonable corrections or revisions within the agreed project scope.

5. Refund Requests

To request a refund or cancellation, please email us at info@bradfordbookpublisher.co.uk or contact Bradford Book Publisher and provide your full name, email address used for the order, order or project reference if available, service purchased, and reason for the request.

Approved refunds will normally be issued to the original payment method where reasonably possible.

6. Consumer Rights

Nothing in this policy is intended to waive, exclude, or limit any rights or protections that cannot legally be waived, excluded, or limited under applicable federal or state law.

7. Contact Us

Bradford Book Publisher
Address: Suite #101, 156 Great Charles Street, Queensway, Birmingham, B3 3HN, United Kingdom
Phone: 0746 215 2590
Email: info@bradfordbookpublisher.co.uk
Website: bradfordbookpublisher.co.uk

Common Questions, Clear Answers.

Find answers to common questions about book publishing in the UK, our publishing process, author support, and the services available through Bradford Book Publisher.

What does a UK book publishing company do?

A UK book publishing company can provide professional support throughout the publishing process, including manuscript editing, proofreading, book formatting, cover design, publishing preparation, distribution support and marketing services.

Can you help me publish my book in the UK?

Yes. Bradford Book Publisher works with authors who want to prepare and publish their books professionally. We can discuss your manuscript, publishing goals and the services required for your project.

Do you work with first-time authors?

Yes. We support both first-time and experienced authors. If you are new to publishing, our team can explain the different stages and help you understand the services relevant to your book.

Can you publish different types of books?

We work with a range of book projects, including fiction, non-fiction, memoirs, biographies, children's books and other genres. The services and requirements can vary depending on the type and format of your book.

What if my manuscript is not ready for publishing?

That is not a problem. We can review the current stage of your manuscript and discuss whether editing, proofreading, formatting, design or other preparation services would be appropriate before publication.

How long does it take to publish a book?

Publishing timelines vary depending on the manuscript length, editing and design requirements, revisions, author approvals and the publishing formats selected. We can provide a clearer timeline after reviewing your project.

How do I get started with publishing my book?

Simply contact Bradford Book Publisher and tell us about your book, its current stage and your publishing goals. We can then discuss your requirements and recommend the appropriate next steps.